Privacy Policy for crelithanova.com Website
Your privacy is critically important to us at crelithanova. Please review how we collect, use, and protect your personal information on this website.
Introduction to Our Commitment
At crelithanova, we prioritise your privacy with every digital experience. This policy explains what data we collect from visitors, why we collect it, and how we protect it under Australian law. We are dedicated to maintaining the confidentiality and security of your personal information in compliance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Your trust is important to us. We only collect and process data essential for providing our digital marketing, branding, social media, and ecommerce content. By accessing our services, you agree to this policy. We encourage you to read it carefully to understand your rights and how your data is managed.
Information We Collect and How
We collect personal and usage information to provide an improved and user-focused website experience. This can include details you enter in forms or data gathered automatically by browsing.
Information You Provide Directly
- • Contact details such as your name, email address, or phone number
- • Information submitted through online forms or resource requests
- • Responses to surveys, feedback, or communications with our team
- • Details you include when subscribing to updates or marketing emails
- • Billing or delivery information when you engage with ecommerce features
Automatic Data Collection
- • IP address, browser type, and device information collected automatically
- • Usage data like pages viewed, links clicked, and time spent on site
- • Cookies that store site preferences and enhance experience
- • Analytics data tracked for site performance and troubleshooting
- • Referral source and browsing behaviour for marketing improvements
How We Use Your Information
Your data supports personalised content, communication, service operations, and security. We also use it to analyse website performance and improve our offerings for Australian users.
- • Personalising your on-site experience and recommendations
- • Responding to your support or contact requests effectively
- • Processing transactions or orders placed in our online environment
- • Enhancing website functionality, navigation, and usability
- • Sending you updates, promotional content, or service notifications
- • Carrying out analytics to optimise content, services, and campaigns
- • Maintaining platform security and compliance with laws
Our Commitment: crelithanova is committed to handling your personal information ethically, storing it securely, and respecting your rights as outlined by Australian privacy regulations. We aim to be transparent in our data practices.
When We Share Information
We only share personal data in limited circumstances—such as with trusted service providers or if required by law. Your information is never sold to third parties.
Trusted Service Providers
To deliver our content and services, we may rely on reputable external partners—like cloud providers and analytics platforms—who must comply with robust privacy standards.
Legal Compliance and Obligations
We may disclose data if legally required, such as for regulatory requests, law enforcement, or to defend legal rights.
Anonymous Usage Statistics
Aggregated or anonymised data may be used for research and analytics.
Your Data Rights in Australia
Australian law gives you control over your data, including access, correction, deletion, and objection. You may exercise these rights by contacting us using the information below.
- • You can request access to the personal data we hold about you.
- • You are entitled to correct or update inaccurate information.
- • You may request deletion of data that is no longer required.
- • You can ask for your data in a portable electronic format.
- • You can object to processing for certain marketing activities.
- • You may restrict certain uses of your information.
To submit a privacy request or ask questions, contact our support team directly. We respond promptly to any privacy concerns or requests.
Keeping Your Data Secure
We use modern security protocols and routinely update systems to reduce risks, maintain platform integrity, and protect against unauthorised access or misuse of data.
Our Technical Security Measures
- • Firewalls and threat monitoring for website infrastructure
- • Regular vulnerability testing to address potential weaknesses
- • Encryption applied to data in transit and stored
- • Automated security updates and software patching
Organisational Safeguards in Place
- • Strict internal data access controls and privacy training
- • Role-based permissions for staff who process information
- • Confidentiality agreements with all staff and contractors
- • Incident response plans for handling any data breach
How Long We Keep Your Data
We retain your personal data only as long as needed for service delivery, compliance, and business operations, then securely delete or anonymise it.
- • Account data kept only while your membership is active
- • Engagement and browsing history for analytics periods
- • Support emails retained for reference and legal needs
- • Transaction records held for required tax timeframes
- • Marketing preferences stored while you remain subscribed
After the retention requirements are met, your data is deleted or anonymised.
Transferring Data Internationally
If transferring data outside Australia, we ensure all partners comply with relevant privacy regulations and safeguards for your information.
- • Data shared only with providers who meet legal standards
- • Transfers protected by contractual commitments
- • Assessment of recipient country privacy laws
- • User rights maintained after data transfer
Cookies and Tracking Technologies
Cookies help us personalise site experience, track preferences, and improve content. Review your choices for cookies, which may limit some site features if disabled.
Types of Cookies We Use
- • Needed for basic website operation and security
- • Improve site speed, analytics, and performance insights
- • Remember user choices and site preferences
- • Enable features such as saved logins and forms
Cookie settings may be adjusted in your browser any time.
Updates to This Policy
We may update this privacy policy to align with changes in regulations or our services. Please review regularly for the latest version.
- • Policy changes posted on this website promptly
- • For major updates, we will provide additional notice
- • Continuing to use the site is acceptance of changes
- • Policy update date listed at the bottom of this page
Check this document for the most current privacy terms.
How to Contact Us
For questions, data requests, or privacy concerns, please contact crelithanova using the details below.
crelithanova
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61741882486
Email: content@crelithanova.com
Policy last updated October 4, 2025
Effective as of October 4, 2025